Support
Effective 16 October 2026.
Contact
In the app: Family tab > Messages, or say "send feedback". We usually reply within a couple of days. Or email [email protected]. For privacy requests, [email protected].
Free in beta
Tiny & Mine is free while in beta; we'll tell you before that changes.
In an emergency
Call 000. For health advice any time, healthdirect on 1800 022 222. Tiny & Mine is not a medical service. Tiny & Mine records and summarises what you log. It is not a medical device and does not diagnose, treat, cure or prevent any condition. Medicine timings are the usual packet limits for paracetamol and ibuprofen: always check the packet or ask a pharmacist. For medical advice, talk to your GP, midwife or maternal and child health nurse. In an emergency call 000.
Inviting the other parent
Family tab > Sharing > Invite the other parent, or say "invite the other parent". It makes a code that works once, for 7 days. Grandparents and nannies join with the helper code on the same screen.
Your data
Family tab > Account and your data: Download my data (a readable copy and a complete file), Request a copy of your data (by email, free, any time), or Delete my account. By voice: "download my data", "delete my account".
Without the app
See /delete-account to have your account deleted without the app.